We respect your privacy
At Begyn, we respect your right to privacy and we are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
"Personal information" is information we hold which is identifiable as being about you.
Collection of personal information
Begyn will, from time to time, receive and store personal information you enter onto our Website, provide to us directly or give to us in other forms.
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order.
How we collect your personal information
What we collect
Without limitation, any of the following Data may be collected:
- date of birth;
- photos or images;
- contact information such as email addresses and telephone numbers;
- demographic information such as post code, preferences and interests;
- financial information such as credit / debit card numbers;
- Working With Children (WWC) numbers (submitted by tutors);
- IP address (automatically collected);
- web browser type and version (automatically collected);
- operating system (automatically collected);
- a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
- Cookie information.
We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
Processing of personal data
Personal data is any information collected or maintained by Begyn and the Services in your account or otherwise that identifies or could be used to identify a physical person (“Data subject” or “you”).
Processing is any operation or set of operations that are performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Use of your personal information
Begyn may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
Begyn.co may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
Any personal Data you submit will be retained by Begyn for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
Unless we are obliged or permitted by law to do so, and subject to the practices described elsewhere in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
All personal Data is stored securely in accordance with the principles of the The Privacy Act 1998 (Cth).
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
- internal record keeping;
- improvement of our products / services;
- transmission by email of promotional materials that may be of interest to you;
- contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.
Disclosure of your personal information
Personal information is only supplied to a third party when it is required for the delivery of our services. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy.
We may from time to time, need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Begyn.co’s customers or third parties.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law, our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
Security of your personal information
Begyn is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Deletion of your personal information
You may request the deletion of your personal information at any time, and in doing so, you acknowledge that your ability to use Begyn's Services and Website, and any related benefits will cease. Please email us at email@example.com to request deletion of your data. We will respond within five business days to validate your request, and upon validating your request, we will remove your data within 24hrs, from all Begyn Systems and Services.
We are required to retain our Working With Children audit records for a period of seven years under the Child Protection Legislation in each state and territory of Australia. This Data is limited to the following:
- date of birth;
- Working With Children (WWC) number;
- date of expiry of WWC number; and
- WWC status.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Begyn. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you visit our website
When you come to our website (www.begyn.co) we may collect certain information such as browser type, operating system, session recordings, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Begyn is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
If you have any questions about this Policy or about the manner in which we process your personal data, please contact us.